Terms & Conditions

Welcome to BIL MHE (a unit of Bharathi Enterprises). These Terms & Conditions (“Terms”, “Agreement”) govern your use of our website [www.bilmhe.com] (“Website”) and the purchase of products and services listed on it.

By accessing, browsing, or purchasing through our Website, you agree to comply with these Terms. If you do not agree, please do not use our Website.

1. Definitions

• “Website” refers to [www.bilmhe.com] operated by BIL Material Handling Equipments (a unit of Bharathi Enterprises).

• “User/Customer/You” refers to any person accessing or purchasing from the Website.

• “We/Us/Our/Company” refers to BIL Material Handling Equipments (a unit of Bharathi Enterprises).

2. Eligibility

• You must be at least 18 years old and legally capable of entering into a binding contract under Indian law.

• If you are using the Website on behalf of a business entity, you represent that you have authority to bind that entity to these Terms.

3. Account Registration

• To place an order, you may be required to create an account with accurate and complete details.

• You are responsible for maintaining confidentiality of your login credentials and restricting access to your account.

• We are not liable for any unauthorized access to your account caused by your negligence.

4. Products & Services

• We make every effort to display accurate product descriptions, specifications, prices, and availability.

• However, errors, inaccuracies, or omissions may occur, and we reserve the right to correct them at any time without prior notice.

• All products are subject to availability.

5. Pricing & Payments

• Prices listed on the Website are in Indian Rupees (INR) and inclusive of applicable taxes unless specified otherwise.

• We reserve the right to change prices at any time without prior notice.

• Payments must be made via authorized and secure payment gateways. We do not store your payment details.

6. Shipping & Delivery

• Orders will be processed and shipped through trusted courier/logistics partners.

• Delivery timelines are as follows:

  • Local Deliveries (within city/region): 3 to 5 business days

  • National Deliveries (across India): 7 to 11 business days

• Delivery timelines are estimates only; delays may occur due to unforeseen circumstances such as weather, strikes, or courier issues.

• Risk of loss passes to the customer once the product is handed over to the courier partner.

7. Returns, Cancellations & Refunds

• Returns and cancellations are subject to our Return & Refund Policy (available separately on the Website).

• Products damaged during delivery or found defective must be reported within [X days] of receipt.

• Refunds, if applicable, will be processed within [7–10 business days] as per our policy.

8. User Responsibilities

By using our Website, you agree that you will not:

• Use the Website for fraudulent or unlawful purposes.

• Copy, distribute, or exploit Website content without authorization.

• Attempt to gain unauthorized access to our systems or networks.

• Post or transmit offensive, defamatory, or illegal material.

9. Intellectual Property

• All Website content, including logos, product images, designs, graphics, and text, are the property of BIL MHE or its licensors.

• You are granted a limited, non-transferable license to access and use the Website for personal, non-commercial purposes.

10. Limitation of Liability

• We are not liable for indirect, incidental, or consequential damages arising from use of our Website or products.

• Our liability is limited to the maximum extent permitted under Indian law and in no case shall exceed the value of the product purchased.

11. Indemnity

You agree to indemnify and hold harmless BIL MHE, its employees, partners, and affiliates from any claims, damages, liabilities, or expenses arising from your misuse of the Website or violation of these Terms.

12. Governing Law & Dispute Resolution

• These Terms shall be governed by the laws of India.

• Any disputes shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka.

• Disputes may first be attempted to be resolved amicably through negotiation.

13. Amendments

We reserve the right to update, modify, or replace these Terms at any time. Changes will be effective immediately upon posting on the Website. Continued use of our Website means acceptance of the updated Terms.

14. Contact Us

For any queries or concerns regarding these Terms, please contact us at:

BIL Material Handling Equipments (A Unit of Bharathi Enterprises)
No 307, Albur, Nonavinakere Hobli, Tiptur Taluk, Tumakuru, Karnataka, - 572224
Email: info@bilmhe.com
Phone: +91 7848091046